Health Promotion with a Resource-advantage Based Theory Towards P-Care Services Excellent
Main Article Content
Abstract
The scarcity of competitive resources poses a challenge for first-level health facilities in delivering health services, which can impact the quality of health promotion. This study aims to develop a health promotion model based on the Theory of Resource-Based Competitive Advantage, integrated with the value of religiosity. Through a literature study, this research found that humanist resources, unique resources, and the reconfiguration of technological resources integrated with religious values will have an impact on delivering excellent service, which leads to mastery of market positions. Competition between health facilities to provide mutual benefit to JKN Participants is not necessarily to seek world benefits alone. The support of the first-level health facilities will contribute to the sustainability of the JKN program.
Downloads
Article Details
References
Abror, A., Patrisia, D., Engriani, Y., Idris, I., & Dastgir, S. (2021). Islamic Bank Trust: The Roles of
Religiosity, Perceived Value and Satisfaction. Asia Pacific Journal of Marketing and
Logistics, 34(2), 368–384. https://doi.org/10.1108/apjml-10-2020-0715
Ahlstrand, I., Larsson, I., Larsson, M., Ekman, A., Hedén, L., Laakso, K., Lindmark, U., Nunstedt,
H., Oxelmark, L., Pennbrant, S., Sundler, A. J., & Hällgren, J. (2022). Health-Promoting
Factors Among Students in Higher Education Within Health Care and Social Work: A
Cross-Sectional Analysis of Baseline Data in a Multicentre Longitudinal Study. BMC Public
Health, 22(1). https://doi.org/10.1186/s12889-022-13690-z
Almasaeid, I. S. (2021). The Impact of Applying the Theory of Constraints on the Competitive
Advantage: Evidence From Jordan. International Journal of Academic Research in
Accounting Finance and Management Sciences, 11(4).
https://doi.org/10.6007/ijarafms/v11-i4/11808
Amaliah, I. (2023). The Effect of Religiosity Values on the Quality of Human Resources: A Case
Study on DTA Nurul Huda Kecamatan Cinambo. Kne Social Sciences.
https://doi.org/10.18502/kss.v8i18.14199
Amankwah, O., Choong, W. W., & Boakye-Agyeman, N. A. (2022). The Relationship Between
Facilities Management Service Quality and Patients’ Health-Care Experience: The
Mediating Effect of Adequacy of Health-Care Resource. Facilities, 41(1/2), 108–125.
https://doi.org/10.1108/f-08-2022-0113
Aydin, A. (2022). Benchmarking Healthcare Systems of OECD Countries: A DEA – Based
Malmquist Productivity Index Approach. Alphanumeric Journal, 10(1), 25–40.
https://doi.org/10.17093/alphanumeric.1057559
Barnfield, A., Savolainen, N., & Lounamaa, A. (2020). Health Promotion Interventions: Lessons
From the Transfer of Good Practices in CHRODIS-PLUS. International Journal of
Environmental Research and Public Health, 17(4), 1281.
https://doi.org/10.3390/ijerph17041281
Bharati, R. (2024). Experiences and Effect of Implementing Social Health Insurance Program in
Nepal- A Mixed Method Study. https://doi.org/10.21203/rs.3.rs-3624786/v1
Burch, S. (2021). Perspectives on Racism: Reflections on Our Collective Moral Responsibility
When Leveraging Arts and Culture for Health Promotion. Health Promotion Practice,
(1_suppl), 12S-16S. https://doi.org/10.1177/1524839921996073
Carney, P. A., Engstrom, M. B., Barnes, C., Ramalingam, N. P., Dickinson, C., Cox, C., Ferrara, L.
K., Darden, P. M., Fagnan, L. J., Marino, M., & Hatch, B. A. (2024). Primary Care and
Community-Based Partnerships to Enhance HPV Vaccine Delivery. Journal of Primary Care
and Community Health, 15. https://doi.org/10.1177/21501319241231405
Chen, S., & Zheng, J. (2022). Influence of Organizational Learning and Dynamic Capability on
Organizational Performance of Human Resource Service Enterprises: Moderation Effect
of Technology Environment and Market Environment. Frontiers in Psychology, 13.
https://doi.org/10.3389/fpsyg.2022.889327
Daniel, C. L., Lawson, F., Vickers, M., Green, C., Wright, A., Coyne-Beasley, T., Lee, H. Y., &
Turberville, S. (2021). Enrolling a rural community pharmacy as a Vaccines for Children
provider to increase HPV vaccination: a feasibility study. BMC Public Health, 21(1), 1266.
https://doi.org/10.1186/s12889-021-11304-8
Domagała, A., & Golinowska, S. (2020). Good Practices in Health Promotion for Older People –
Significance for Evidence in Health Policy. Health & Social Care in the Community, 29(2),
–415. https://doi.org/10.1111/hsc.13100
Duku, S. K. O., Nketiah‐Amponsah, E., Fenenga, C., Janssens, W., & Pradhan, M. (2022). The
Effect of Community Engagement on Healthcare Utilization and Health Insurance
Enrollment in Ghana: Results From a Randomized Experiment. Health Economics, 31(10),
–2141. https://doi.org/10.1002/hec.4556
Ege, G. (2023). Norwegian Music Students’ Perceptions and Experiences of Challenges and
Resources for Health. Frontiers in Psychology, 14.
https://doi.org/10.3389/fpsyg.2023.1199423
Ekizler, H., & Galifanova, A. (2020). The Effect of Religiosity on Organizational Commitment
Through Work Values. Alphanumeric Journal, 8(2), 181–200.
https://doi.org/10.17093/alphanumeric.754682
Elrod, J. K., & Fortenberry, J. L. (2018). Formulating Productive Marketing Communications
Strategy: A Major Health System’s Experience. BMC Health Services Research, 18(S3).
https://doi.org/10.1186/s12913-018-3676-7
Entringer, T. M., Lenhausen, M. R., Hopwood, C. J., & Bleidorn, W. (2023). No Evidence for
Transactional Effects Between Religiosity and Self-Esteem in a Secular Country. Social
Psychological and Personality Science, 15(3), 360–369.
https://doi.org/10.1177/19485506231169811
Ferreira, J. J., & Fernandes, C. (2017). Resources and Capabilities’ Effects on Firm Performance:
What Are They? Journal of Knowledge Management, 21(5), 1202–1217.
https://doi.org/10.1108/jkm-03-2017-0099
Fuadi, A., & Suyatno, S. (2020). Integration of Nationalistic and Religious Values in Islamic
Education: Study in Integrated Islamic School. Randwick International of Social Science
Journal, 1(3), 555–570. https://doi.org/10.47175/rissj.v1i3.108
Hardini, R. (2023). The Impact of Service Excellence on Customer Satisfaction in Tax Service
Offices: A Systematic Literature Review. Atestasi Jurnal Ilmiah Akuntansi, 6(2), 776–784.
https://doi.org/10.57178/atestasi.v6i2.765
Hassan, S. (2022). An Assessment of the Effect National Health Insurance Scheme Capitation
Payment to the Healthcare Facilities in Yobe State.
https://doi.org/10.5772/intechopen.102545
Helmi, S. (2023). Strategy of the School Principal in Increasing the Quality of Humanistic
Perspective Human Resources Management. Qalamuna Jurnal Pendidikan Sosial Dan
Agama, 15(1), 111–124. https://doi.org/10.37680/qalamuna.v15i1.2225
Hendi, H., Basri, Y. Z., & Arafah, W. (2022). Analysis of Improving Competitive Advantage for
Startup Business in Indonesia. International Journal of Economics Business and
Management Research, 06(02), 223–231. https://doi.org/10.51505/ijebmr.2022.6216
Hestia, D. D., & Kusumo, M. P. (2022). Overview of the Implementation of Health Promotion
Programs for Diabetes Mellitus Patients in Hospital. Kesans International Journal of
Health and Science, 1(10), 896–908. https://doi.org/10.54543/kesans.v1i10.95
Hidayatulloh, H. (2024). Building Religious Awereness Through Educational Technology in the
Era of Industrial Revolution 4.0. Andragogi Jurnal Ilmiah Pendidikan Agama Islam, 6(1),
–6. https://doi.org/10.33474/ja.v6i1.21774
Hill, S. G., Phan, T.-L. T., Datto, G., Hossain, J., Werk, L. N., & Abatemarco, D. J. (2018).
Integrating Childhood Obesity Resources Into the Patient-Centered Medical Home:
Provider Perspectives in the United States. Journal of Child Health Care, 23(1), 63–78.
https://doi.org/10.1177/1367493518777308
Holdford, D. A. (2018). Resource-Based Theory of Competitive Advantage – a Framework for
Pharmacy Practice Innovation Research. Pharmacy Practice, 16(3), 1351.
https://doi.org/10.18549/pharmpract.2018.03.1351
Hydari, M. A., Ali, M., & Dost, M. K. B. (2020). Impact of Accreditation, Services Quality, Green
Standards and Product Superiority on Customer Loyalty: A Case of Healthcare Quality in
Hospitals of Pakistan. Journal of Accounting and Finance in Emerging Economies, 6(1),
–236. https://doi.org/10.26710/jafee.v6i1.1080
Juanna, A., & Bokingo, A. H. (2020). Does Internal Marketing Contribute to Customer
Satisfaction? Jurnal Aplikasi Manajemen, 18(4), 783–796.
https://doi.org/10.21776/ub.jam.2020.018.04.16
Khalifa, A. S. (2019). Strategy: Restoring the Lost Meaning. Journal of Strategy and
Management, 13(1), 128–143. https://doi.org/10.1108/jsma-09-2019-0158
Kiyabo, K., & Isaga, N. (2019). Strategic Entrepreneurship, Competitive Advantage, and SMEs’
Performance in the Welding Industry in Tanzania. Journal of Global Entrepreneurship
Research, 9(1). https://doi.org/10.1186/s40497-019-0188-9
Kluge-Wilkes, A. (2022). Ontology-Based Task Allocation for Heterogeneous Resources in LineLess Mobile Assembly Systems. Annals of Scientific Society for Assembly, Handling and
Industrial Robotics 2022. https://doi.org/10.36227/techrxiv.19773352
Kovilage, M. P., Yapa, S. T. W. S., & Hewagamage, C. (2022). A Comprehensive Definition for
‘Operational Excellence.’ Vidyodaya Journal of Management, 8(II).
https://doi.org/10.31357/vjm.v8iii.6089
Kunin, M., Timlin, M., Lemoh, C., Sheffield, D., Russo, A., Hazara, S., & McBride, J. (2022).
Improving Screening and Management of Latent Tuberculosis Infection: Development
and Evaluation of Latent Tuberculosis Infection Primary Care Model. BMC Infectious
Diseases, 22(1). https://doi.org/10.1186/s12879-021-06925-8
Kuroiwa, K., & Yamasaki, H. (2020). General Quantum Resource Theories: Distillation,
Formation and Consistent Resource Measures. Quantum, 4, 355.
https://doi.org/10.22331/q-2020-11-01-355
Li, M., Xie, H., Luo, Q., Huang, G.-B., Xu, G., Cheng, Y., & Li, J. (2023). A Qualitative Study on the
Humanistic Care Needs of Patients With Stroke and Their Families. Journal of
Multidisciplinary Healthcare, Volume 16, 717–730.
https://doi.org/10.2147/jmdh.s388539
Liang, M. (2024). Experience of Multidisciplinary Medical Teams on Humanistic Palliative Care
in Oncology Wards: A Descriptive Qualitative Study in Southern China. BMJ Open, 14(2),
e074628. https://doi.org/10.1136/bmjopen-2023-074628
Livet, M., Blanchard, C., Sorensen, T. D., & McClurg, M. R. (2018). An Implementation System
for Medication Optimization: Operationalizing Comprehensive Medication Management
Delivery in Primary Care. Journal of the American College of Clinical Pharmacy, 1(1), 14–
https://doi.org/10.1002/jac5.1037
Lusianti, D., Nasrullah, M., Yusoff, R., & Setiawan, R. (2024). National Health Insurance: An
Implementation Framework of Nizam Al Mulk’s Thoughts. International Journal of Islamic
Business and Economics, 8(1), 1–14. https://doi.org/10.28918/ijibec.v8i1.2310
Maniatopoulos, G., Haining, S., Allen, J., & Wilkes, S. (2019). Negotiating Commissioning
Pathways for the Successful Implementation of Innovative Health Technology in Primary
Care. BMC Health Services Research, 19(1). https://doi.org/10.1186/s12913-019-4477-3
Maripuri, M. (2023). Characterization of Long COVID Definitions and Clinical Coding Practices.
https://doi.org/10.1101/2023.10.04.23296301
Maripuri, M. (2024). Characterization of Post–COVID-19 Definitions and Clinical Coding
Practices: Longitudinal Study. Online Journal of Public Health Informatics, 16, e53445.
Mboweni, S. H., & Makhado, L. (2023). Perspective Chapter: Enhancing the Nurse-Initiated
Management of Antiretroviral Therapy Training and Implementation - A Conceptual
Framework. Health and Educational Success - Recent Perspectives.
https://doi.org/10.5772/intechopen.107982
McPhail-Bell, K., Bond, C., Brough, M., & Fredericks, B. (2015). ‘We Don’t Tell People What to
Do’: Ethical Practice and Indigenous Health Promotion. Health Promotion Journal of
Australia, 26(3), 195–199. https://doi.org/10.1071/he15048
Morawik, I., Gospodarek, M., Turżańska, K., Zarębska, A., Serefko, A., & Jabłoński, M. (2020).
The Role of the Perioperative Nursing Care in the Satisfaction of Patients After Large Joint
Replacements. Wiadomości Lekarskie, 73(9), 1824–1828.
https://doi.org/10.36740/wlek202009103
Ningsih, W. Y. (2019). The Effect of Religiosity on Organizational Citizenship Behavior and
Affective Commitment: A Case of Islamic Higher Education Institution. Asian Journal of
Islamic Management (Ajim), 1(2), 109–115. https://doi.org/10.20885/ajim.vol1.iss2.art5
Páez, L. C. C., Pinho, J. C., & Prange, C. (2022). Dynamic Capabilities Configurations: The Firm
Lifecycle and the Interplay of DC Dimensions. International Journal of Entrepreneurial
Behaviour & Research, 28(4), 910–934. https://doi.org/10.1108/ijebr-05-2021-0322
Prawesti, N. (2024). The Relationship of Standard Operating Procedures for Services at the
Health Center to Community Satisfaction During the Covid-19 Pandemic in Kendari City.
Waluya the International Science and Health Journal, 3(1), 28–32.
https://doi.org/10.54883/wish.v3i1.692
Ramadhan, A., & Setyoningrum, M. U. (2022). The Level of Student Religiosity Seen From the
Participation in Rohis at SMA Negeri 2 Bantul. Southeast Asian Journal of Islamic
Education, 4(2), 181–195. https://doi.org/10.21093/sajie.v4i2.4351
Rastogi, S., & Sharma, A. (2020). Expectations From a Private Multi-Speciality Hospital: A
Moderated-Mediation Analysis. International Journal of Pharmaceutical and Healthcare
Marketing, 14(2), 325–348. https://doi.org/10.1108/ijphm-06-2019-0040
Rawaf, S., Allen, L., Stigler, F. L., Kringos, D., Yamamoto, H., & Weel, C. v. (2020). Lessons on the
COVID-19 Pandemic, for and by Primary Care Professionals Worldwide. European Journal
of General Practice, 26(1), 129–133. https://doi.org/10.1080/13814788.2020.1820479
Rodchenko, S., Bielska, T., Brus, T., Напльоков, Ю., & Trevoho, O. (2021). Human Capital
Management in the System of Public Administration in the Context of COVID-19
Pandemic. Postmodern Openings, 12(1Sup1), 346–355.
https://doi.org/10.18662/po/12.1sup1/290
Roekminiati, S., Pramono, S., Sholichah, N., & Pramudiana, I. (2019). Implementation of the JKN
Programs on the Community Health Center at Level 1 (Descriptive Study of the
Implementation of the JKN Program at the Pucang Sewu Health Center, Gubeng District,
Surabaya City). https://doi.org/10.4108/eai.30-7-2019.2287604
Rofaida, R. (2016). Competitive Advantage Through Talent Management.
https://doi.org/10.2991/gcbme-16.2016.115
Rolando, D. M. (2024). Strengthening Religious Literacy as an Effort to Overcome the Moral
Degradation of Generation Z in the Digital Era. Kne Social Sciences.
https://doi.org/10.18502/kss.v9i12.15821
Sanderson, M., Allen, P., Moran, V., McDermott, I., & Osipovic, D. (2020). Agreeing the
Allocation of Scarce Resources in the English NHS: Ostrom, Common Pool Resources and
the Role of the State. Social Science & Medicine, 250, 112888.
https://doi.org/10.1016/j.socscimed.2020.112888
Sastre, R. (2018). The Meaning of Work. A Semiotic Perspective for a Cross Cultural Analysis.
Journal of Intercultural Management, 10(1), 83–100. https://doi.org/10.2478/joim-2018-
Schwadel, P., & Hardy, S. A. (2022). What Aspects of Religiosity Are Associated With Values?
Journal for the Scientific Study of Religion, 61(2), 374–388.
https://doi.org/10.1111/jssr.12777
Schwarz, D., Duong, D. B., Adam, C., Awoonor-Williams, J. K., Back, D., Bang, A. T., Bang, R. A.,
Beebe, M., Bhatt, S., Campbell, J. L., Conteh, M., Dimitrova, D., Dimovska, D., Dossou, J.-
P., Evans, T. G., Gadir, M. A., Islam, K., Kasyaba, R., Kumar, P., … Ellner, A. (2020). Primary
Care 2030: Creating an Enabling Ecosystem for Disruptive Primary Care Models to
Achieve Universal Health Coverage in Low- and Middle-Income Countries. Annals of
Global Health, 86.
Shobiye, H. O., Dada, I., Ndili, N., Zamba, E., Feeley, F. G., & Wit, T. R. d. (2021). Determinants
and Perception of Health Insurance Participation Among Healthcare Providers in Nigeria:
A Mixed-Methods Study. Plos One, 16(8), e0255206.
https://doi.org/10.1371/journal.pone.0255206
Sijenyi, S. (2024). “Hospitals Are Medicine and More….” an Assessment of Subsidised Health
Insurance Beneficiaries’ Experience in Western Kenya. East African Journal of Health and
Science, 7(1), 142–149. https://doi.org/10.37284/eajhs.7.1.1773
Su, Q., & Wang, X. (2020). Association Between Medical Resource Allocation and Satisfaction
With Services of Public Health Management: Evidence From China.
https://doi.org/10.21203/rs.3.rs-59475/v1
Tasca, R., Ventura, I. L. S., Borges, V., Leles, F. A. G., Gomes, R. D. M., Ribas, A. N., Carvalho, W.
M., & Jimenez, J. M. S. (2019). Health innovation laboratories: Towards strong primary
health care (phc)in the federal district of brasilia1. Ciencia e Saude Coletiva, 24(6), 2021–
https://doi.org/10.1590/1413-81232018246.08672019
Trisnawati, N. (2021). Confirmatory Factor Analysis of Competitive Advantage, Learning
Organization and SME Performance. Journal of Economics Finance and Management
Studies, 04(12). https://doi.org/10.47191/jefms/v4-i12-17
Tukino. (2024). LSTM and Word Embedding: Classification and Prediction of Puskesmas
Reviews via Twitter. E3s Web of Conferences, 500, 1018.
https://doi.org/10.1051/e3sconf/202450001018
Ulfa, N., Fimmastuti, D. R., & Rahmah, A. N. (2018). Hard and Soft Border Paradigm for Border
Governance in Indonesia: A General Review. Politik Indonesia Indonesian Political Science
Review, 3(1), 71. https://doi.org/10.15294/jpi.v3i1.9396
Utami, F. (2023). Perceived Service Quality and User Satisfaction With Orthotic-Prosthetic
Devices and Services Among Individual With Physical Disabilities. Ijds Indonesian Journal
of Disability Studies, 10(2), 319–330. https://doi.org/10.21776/ub.ijds.2023.010.02.15
Valaitis, R., Cleghorn, L., Dolovich, L., Agarwal, G., Gaber, J., Mangin, D., Oliver, D.,
Parascandalo, F., Ploeg, J., & Risdon, C. (2020). Examining Interprofessional Teams
Structures and Processes in the Implementation of a Primary Care Intervention (Health
TAPESTRY) for Older Adults Using Normalization Process Theory. BMC Family Practice,
(1). https://doi.org/10.1186/s12875-020-01131-y
Wang, M., Pang, S. c., Song, Y., Qiao, S., Zhang, X., & Hao, Y. (2022). An Optimal Production
Scheme for Reconfigurable Cloud Manufacturing Service System. Ieee Transactions on
Industrial Informatics, 18(12), 9037–9046. https://doi.org/10.1109/tii.2022.3169979
Warwick, S. (2022). Health Promotion in Primary Care. Innovait Education and Inspiration for
General Practice, 16(1), 19–25. https://doi.org/10.1177/17557380221133858
Xu, H., Li, W., Zhang, K., & Fu, F. (2021). Autonomous Reconfiguration Strategy Based on
Reconfigurability Evaluation. Guidance Navigation and Control, 01(03).
https://doi.org/10.1142/s2737480721500151
Xu, K. (2024). The Spatial Network Structure and Dynamic Changes of Health Services: Under
the Flow of Patients and Resources Behind the Ongoing Inequality.
https://doi.org/10.21203/rs.3.rs-4198023/v1
Yanmış, S., Turan, G. B., & Özer, Z. (2022). Turkish Validity and Reliability Study of Humanistic
Practice Ability of Nursing Scale. International Journal of Clinical Practice, 2022, 1–8.
https://doi.org/10.1155/2022/8435530
Yi, Z., Liao, Y., Xu, D., Lü, X., & Cao, L. (2020). HiCoACR: A Reconfiguration Decision-Making
Model for Reconfigurable Security Protocol Based on Hierarchically Collaborative Ant
Colony. International Journal of Distributed Sensor Networks, 16(3), 155014771989956.
https://doi.org/10.1177/1550147719899563
Yitbarek, K., Abraham, G., Adamu, A., Tsega, G., Berhane, M., Hurlburt, S., Mann, C., & Woldie,
M. (2019). Technical Efficiency of Neonatal Health Services in Primary Health Care
Facilities of Southwest Ethiopia: A Two-Stage Data Envelopment Analysis. Health
Economics Review, 9(1). https://doi.org/10.1186/s13561-019-0245-7
You, J., Kim, S., Kim, K.-H., Cho, A., & Chang, W. (2020). Conceptualizing Meaningful Work and
Its Implications for HRD. European Journal of Training and Development, 45(1), 36–52.
https://doi.org/10.1108/ejtd-01-2020-0005
Yusuf, G. (2023). Assessment of the Impact of Health Maintenance Organizations on Access,
Utilization, and Quality of Service Among National Health Insurance Authority Enrollees in
Kano, Kano State Nigeria. Texila International Journal of Public Health, 11(1), 281–294.
https://doi.org/10.21522/tijph.2013.11.01.art026
Zahnd, W. E., Harrison, S. E., & Stephens, H. C. (2020). Expanding access to HPV vaccination in
South Carolina through community pharmacies: A geospatial analysis. Science and
Practice, 60(6), 153–157. https://doi.org/https://doi.org/10.1016/j.japh.2020.05.005
Zhang, Y., Li, Z., Zhang, M., Guo, X., Chen, X., & Gai, Y. (2022). Framework of Humanistic Care
for Patients in the ICU: A Preliminary Study. Nursing in Critical Care, 29(1),
–133. https://doi.org/10.1111/nicc.12878
Zhou, X. (2019). A Review of Complementary Assets. American Journal of Industrial and
Business Management, 09(09), 1772–1780. https://doi.org/10.4236/ajibm.2019.99116